Terms & Conditions — bh999b Platform Rules

1 Acceptance of Terms

By accessing, registering on, or using any part of the bh999b platform — including the website at bh999b.app, its mobile-optimised interface, all casino games, sports betting markets, promotional pages, and any related services — you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety.

These Terms & Conditions constitute a legally binding agreement between you (the "Player" or "User") and bh999b (the "Platform", "we", "us", or "our"). If you do not agree with any provision of these Terms & Conditions, you must immediately cease using the bh999b platform and close your account.

These Terms & Conditions apply to all players accessing bh999b from Bangladesh and are written in English. They should be read in conjunction with bh999b's Privacy Policy and Responsible Gaming Policy, both of which form an integral part of the overall agreement between the Player and the Platform.

2 Eligibility & Age Restriction

Access to bh999b is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and at all subsequent times during which their account remains active:

• You are at least 18 years of age. bh999b is an adults-only platform and does not permit any person under the age of 18 to register, deposit funds, or participate in any game or betting market available on the platform.
• You are accessing the platform as an individual acting in your own personal capacity and not as an agent, representative, or nominee of any third party.
• You are not accessing the platform from a jurisdiction in which online gambling is explicitly prohibited by applicable law.
• You have not previously been self-excluded, suspended, or permanently banned from the bh999b platform under any prior account.
• You are not on any national or international self-exclusion register that covers online gambling activities.
• You are of sound mind and are not under the influence of substances that impair your judgment at the time of placing any bet or making any financial transaction on the platform.

bh999b actively promotes tools for parents and guardians to restrict access to online gambling platforms on shared or family devices. If you believe a minor may have accessed bh999b using your device or payment method, please contact [email protected] immediately.

3 Account Registration & Security

To participate in any real-money game, sports betting market, or promotional offer on bh999b, you must register a personal player account. The following conditions apply to account registration and ongoing account maintenance:

• One Account Per Person: Each individual player may hold only one registered account on bh999b. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in immediate suspension of all associated accounts.
• Accurate Information: You must provide complete, accurate, and truthful information during registration, including your full legal name, date of birth, valid email address, and any other fields required by the registration form. You are responsible for keeping this information current.
• Account Verification: bh999b reserves the right to request identity verification documents (such as a national ID card, passport, or utility bill) from any player at any point, including before processing a withdrawal. Failure to provide requested documents within the specified timeframe may result in account suspension.
• Password Security: You are solely responsible for maintaining the confidentiality of your account login credentials. bh999b will never ask for your password via email, live chat, or any other channel. If you suspect that your account credentials have been compromised, you must notify bh999b support immediately at [email protected] and change your password without delay.
• Account Sharing: Sharing access to your bh999b account with any other person, including family members or friends, is prohibited. Each account is strictly personal and non-transferable.

bh999b employs 128-bit SSL encryption across all platform pages and transactions to protect your account data in transit. Two-factor authentication (2FA) is available and strongly recommended for all player accounts. Enabling 2FA provides an additional layer of protection against unauthorised access.

4 Deposits & Withdrawals

bh999b processes all financial transactions in Bangladeshi Taka (BDT). The platform supports the following deposit and withdrawal methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. The following terms govern all financial transactions on the platform:

• Minimum Deposit: The minimum deposit amount on bh999b is ৳500 per transaction, regardless of the payment method used.
• Withdrawal Processing: Withdrawal requests are processed within 15 minutes on average during normal operating hours (Bangladesh Standard Time, UTC+6). Processing times may vary during peak periods or where additional verification is required.
• Own Payment Methods Only: All deposits must be made from payment accounts that are registered in your own name. bh999b does not accept deposits from third-party payment accounts. Attempting to deposit using another person's bKash, Nagad, or bank account is strictly prohibited and will result in account suspension.
• Withdrawal to Original Payment Method: Withdrawals will ordinarily be returned to the same payment method used for the most recent deposit. bh999b reserves the right to request additional verification before approving any withdrawal request.
• No Conversion Fees: bh999b does not charge currency conversion fees on BDT transactions. All account balances, stakes, and winnings are denominated in BDT throughout.
• Transaction Records: A complete record of all deposits and withdrawals is available in your bh999b account dashboard. If you believe a transaction has been processed incorrectly, contact [email protected] within 7 days of the transaction date.

5 Bonuses & Promotions

bh999b offers a range of bonuses, promotions, and special offers to both new and existing players. All bonuses are subject to specific terms and conditions that are published alongside each individual offer. The following general principles apply to all bh999b promotional offers:

• Wagering Requirements: All bonus funds awarded by bh999b are subject to wagering requirements. The applicable wagering multiplier will be clearly stated in the promotion-specific terms before a player opts in. Bonus funds cannot be withdrawn until the wagering requirement has been met in full.
• Bonus Eligibility: Each promotion specifies the eligible player group (new players only, existing players, VIP members, etc.) and the eligible game categories (slots, live casino, sports betting, or a combination). Using bonus funds on ineligible games will not contribute towards the wagering requirement.
• One Bonus at a Time: Players may not hold more than one active bonus simultaneously unless the promotion terms explicitly state otherwise. Attempting to claim multiple bonuses in parallel without eligibility will result in the cancellation of the additional bonus and, in cases of suspected abuse, account review.
• Bonus Expiry: All bonus funds and associated free spins expire within the time period stated in the promotion-specific terms, which is typically between 7 and 30 days from the date of award. Expired bonus funds are forfeited automatically.
• Abuse and Fraud: bh999b reserves the right to void any bonus and confiscate associated winnings if there is evidence of bonus abuse, collusion, arbitrage betting, or any other activity designed to exploit promotional terms in bad faith.
• Promotional Changes: bh999b reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Players who have already opted in to a promotion before it is modified will be subject to the terms that applied at the time of opt-in, except where the change is required for legal or regulatory compliance reasons.

6 Game Rules & Fair Play

bh999b sources its game content exclusively from internationally recognised game studios that are subject to independent certification and regular auditing. The studios whose products appear in the bh999b library include Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. The following terms apply to gameplay on the platform:

• Certified RNGs: All slot and table game outcomes on bh999b are determined by certified random number generators (RNGs) that are regularly tested by independent third-party auditors to ensure genuine randomness and fairness.
• Game-Specific Rules: Each game on the bh999b platform has its own set of rules, paytable, and return-to-player (RTP) information accessible from within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing real-money stakes.
• Disconnection Policy: In the event of a disconnection or technical error during a game round, bh999b will attempt to restore the game session to its state immediately prior to the disconnection. Where this is not possible, the bet will be settled based on the game outcome that was determined by the RNG before the disconnection, as recorded in bh999b's server logs.
• Malfunctions Void All Bets: In the event of a software malfunction that results in a game displaying incorrect odds, outcomes, or prize amounts, bh999b reserves the right to void all bets placed during the affected period. Players will be refunded their original stakes in such circumstances.
• Sportsbook Markets: All cricket, football, kabaddi, and other sports betting markets available on bh999b are subject to separate sportsbook rules that govern settlement, void conditions, and in-play bet acceptance. These rules are published in the sportsbook section of the platform.

7 User Obligations & Prohibited Conduct

As a registered player on bh999b, you agree to use the platform solely for its intended purpose of lawful personal entertainment. The following conduct is strictly prohibited on bh999b and will result in immediate account suspension, forfeiture of account balance, and referral to relevant authorities where appropriate:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with bh999b games, betting markets, or account management features without explicit written permission from bh999b.
• Engaging in any form of collusion with other players or third parties to gain an unfair advantage in any game or betting market.
• Attempting to exploit software vulnerabilities, bugs, or errors in the bh999b platform for financial gain. Any such exploit must be reported to [email protected] immediately upon discovery.
• Using the bh999b platform for money laundering, terrorist financing, or any other criminal or fraudulent activity. bh999b cooperates fully with law enforcement authorities and will report suspicious activity as required by applicable law.
• Making chargebacks or disputed payment claims in bad faith after receiving services or winning amounts from bh999b.
• Impersonating another player, bh999b staff member, or any other person in communications with bh999b's support team or in-game chat systems.
• Attempting to access another player's account without authorisation, or sharing your own account credentials with any third party.

bh999b monitors platform activity continuously using automated and manual review processes to detect and prevent prohibited conduct. Players found to be engaging in prohibited conduct will have their accounts suspended without notice and any winnings generated through prohibited conduct will be voided.

8 Account Closure & Suspension

Players may request the voluntary closure of their bh999b account at any time by contacting the support team at [email protected]. Before an account is closed, any pending withdrawals will be processed in the normal manner and any active bonus funds will be removed from the account balance.

bh999b reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to provide requested identity verification documents within the specified timeframe.
• Evidence or reasonable suspicion of fraudulent activity, money laundering, or collusion.
• Detection of underage gambling or false age declaration during registration.
• Account inactivity for a continuous period exceeding 12 months, subject to applicable regulations regarding dormant account balances.
• A player's own request for self-exclusion under bh999b's Responsible Gaming tools.

Where an account is suspended due to suspected fraud or terms breach, bh999b reserves the right to withhold the account balance pending investigation. Players who believe their account has been suspended in error may contact [email protected] to initiate a formal review.

9 Limitation of Liability

bh999b provides its platform on an "as available" basis. While we take every reasonable step to ensure continuous, uninterrupted access to the platform, we cannot guarantee that the service will be free from interruptions, errors, or technical failures at all times. The following limitations apply to bh999b's liability to players:

• bh999b shall not be liable for any loss of profits, loss of revenue, loss of data, or any indirect or consequential loss arising from your use of or inability to use the platform, even if bh999b has been advised of the possibility of such losses.
• bh999b's total aggregate liability to any individual player in respect of any claim arising from the use of the platform shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
• bh999b shall not be liable for any failure or delay in performing its obligations under these Terms & Conditions where such failure or delay results from circumstances beyond its reasonable control, including but not limited to internet service provider outages, natural disasters, government actions, or third-party payment processor failures.
• bh999b does not guarantee that any particular game outcome, betting market result, or promotional offer will result in a financial gain for any player. Gambling involves risk and players may lose money.

10 Intellectual Property

All content on the bh999b platform — including but not limited to the website design, layout, graphics, logos, brand names, software, game interfaces, text, and all other materials — is the intellectual property of bh999b or its respective licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bh999b platform solely for your personal, non-commercial entertainment purposes. This licence does not include any right to:

• Copy, reproduce, distribute, publish, or transmit any part of the bh999b platform or its content without express written permission from bh999b.
• Modify, adapt, translate, reverse-engineer, decompile, or disassemble any software or code forming part of the bh999b platform.
• Use bh999b's brand name, logo, or trademarks in any commercial context, advertising material, or third-party publication without prior written consent.
• Create derivative works based on any content sourced from the bh999b platform.

Game content provided by third-party studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) is subject to those studios' own intellectual property terms in addition to bh999b's terms. Unauthorised reproduction or distribution of game assets from these studios is prohibited.

11 Privacy & Data Protection

bh999b collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at bh999b.app/privacy-policy. By registering on bh999b and accepting these Terms & Conditions, you consent to the collection and processing of your personal data as described in the Privacy Policy.

The personal data collected by bh999b is used for the following purposes:

• Verifying your identity and age as part of the account registration and KYC (Know Your Customer) process.
• Processing deposits, withdrawals, and other financial transactions on your behalf.
• Providing customer support and responding to account-related enquiries.
• Monitoring platform activity for fraud prevention, security, and responsible gaming compliance purposes.
• Sending promotional communications where you have opted in to receive them. You may opt out of marketing communications at any time by contacting [email protected].

bh999b does not sell, rent, or share your personal data with third parties for their own commercial purposes. Data is shared with third-party service providers (such as payment processors and identity verification services) solely to the extent necessary to deliver the services you have requested. All third-party service providers are contractually bound to handle your data securely and in accordance with applicable privacy law.

12 Amendments to These Terms

bh999b reserves the right to amend, update, or replace these Terms & Conditions at any time and at its sole discretion. Amendments may be made in response to changes in applicable law, updates to the platform's features or payment infrastructure, changes to responsible gaming requirements, or any other operational need.

When material changes are made to these Terms & Conditions, bh999b will take reasonable steps to notify registered players, which may include a notice on the bh999b homepage, an in-account notification, or an email to the address registered on your account. The effective date displayed at the top of this page will be updated to reflect the date on which the revised terms take effect.

Your continued use of the bh999b platform following the publication of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the changes, you must cease using the platform and request account closure by contacting [email protected] before the revised terms take effect.